Smart Dashboard
Complete control panel with real-time statistics, service ticket status visualization, and quick actions for efficient daily activity management.
IT Service Management System
Web Application, Service Management
Project Information
Category
CRM System Service ManagementIndustry
IT Services Computer RepairTechnologies
React.js Material-UI, SupabaseFeatures
Ticket System Financial ReportsTech Stack & Integrations
Project Overview
This project represents a complex web application developed entirely using modern technologies such as React.js, Material-UI, and Supabase. Its purpose is the complete management of an IT service center, facilitating the administration of clients, service tickets, technicians, and financial reports in a secure and efficient environment.
Complete Service Ticket Management
Comprehensive system for creating, editing, and monitoring service tickets with real-time status updates, technical diagnostics, cost tracking, and automatic generation of professional PDF documents.
Role-Based Permissions System
Secure authentication with differentiated roles: administrators with full access and technicians with limited access only to their own service tickets.
Advanced Financial Reports
Reporting modules with detailed financial analysis, monthly progress tracking, technician statistics, and Excel export for accounting and management purposes.
Integrated Email Marketing
Complete email marketing system with predefined templates, bulk sending to clients, and detailed history of all communications performed.
Modern and Responsive Interface
Modern design developed with Material-UI, fully responsive for desktop and mobile, with optimized user experience for maximum productivity.
The system offers advanced functionality including comprehensive technician management with differentiated roles, financial reporting modules with Excel export, email marketing system for client communication, and automatic PDF document generation for service tickets. All these features are integrated into a modern and intuitive interface, optimized for maximum efficiency in managing a professional IT service center.