CRM System for IT Services

Web Application, Service Management
Service Management System

Project Information

Category
CRM System Service Management
Industry
IT Services Computer Repair
Technologies
React.js Material-UI, Supabase
Features
Ticket System Financial Reports
Tech Stack & Integrations

Project Overview

A full-featured web application built entirely with modern technologies such as React.js, Material-UI, and Supabase. It covers the complete management of an IT service center: clients, service tickets, technicians, and financial reports, all in a secure and efficient environment.

Smart Dashboard

Complete control panel with real-time statistics, service ticket status visualization, and quick actions for efficient daily activity management.

Complete Service Ticket Management

Comprehensive system for creating, editing, and monitoring service tickets with real-time status updates, technical diagnostics, cost tracking, and automatic PDF document generation.

Role-Based Permissions System

Secure authentication with distinct roles: administrators with full access and technicians with access limited to their own service tickets.

Advanced Financial Reports

Reporting modules with detailed financial analysis, monthly progress tracking, technician statistics, and Excel export for accounting and management purposes.

Integrated Email Marketing

Complete email marketing system with predefined templates, bulk sending to clients, and a detailed history of all messages sent.

Modern and Responsive Interface

Modern design developed with Material-UI, fully responsive for desktop and mobile, with a user experience optimized for productivity.

Dashboard and Reports

The system offers advanced functionality including comprehensive technician management with distinct roles, financial reporting modules with Excel export, an email marketing system for client communication, and automatic PDF document generation for service tickets. All these features are integrated into a modern and intuitive interface, optimized for the efficient management of a professional IT service center.

90-day guarantee

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