A custom CRM for MOP, from first inquiry to shipped order

One platform for clients, orders, inquiries, pricing and card payments, with a REST API the MOP website plugs into.

Project Details

Category
CRM & Order Management Web Platform
Industry
Marine Products B2B Sales
Stack
Laravel Vue 3 + Inertia
Integrations
Stripe REST API

Tech Stack & Integrations
Overview

Sales, run from one platform

MOP makes patented seals that stop water getting in where a sailboat's mast passes through the deck. We built them a CRM for the sales side of it: clients, orders, inquiries and pricing in one place. The dashboard shows revenue over the last six months, total orders and clients, products sold by size, and a ranking of top clients by spend.

Sales, run from one platform
Orders

Every order, itemised

Orders can hold several products, each with a size, quantity and price pulled from the database. Every order opens up with the client's details, the full breakdown by size, the totals, and an invoice to download.

Every order, itemised
Inquiries

Inquiries answered from one inbox

Every inquiry from the MOP website lands in one inbox. The team reads it, replies by email straight from the platform, and the status flips to addressed on its own. New inquiries reach the platform through the API, so nothing gets missed.

Inquiries answered from one inbox
Fulfilment

Orders and shipping in one list

The full order list shows the status of each order, pending, processing, completed or cancelled, with a shipping note and invoices you can export in bulk. Orders can be created by hand, or arrive on their own when a Stripe payment link is paid, through a webhook.

Orders and shipping in one list

Want a platform like this for your business?

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